Terms and Conditions

By using the services and products offered on the www.axeria-iard.ro website, you agree to the terms and conditions below.

Definitions

Insured – the person whose life, health, or property is protected under the insurance contract;
Policyholder – a natural person or a representative of a legal entity who concludes the insurance contract to insure a risk concerning another person and undertakes to pay the insurance premium to the insurer;
Insurer – AXERIA IARD SA Lyon – Bucharest Branch.
Insurance Contract – the totality of documents attesting to the insurance, through which the policyholder or the insured undertakes to pay a premium to the insurer, and the latter undertakes, in the event of the insured risk occurring, to pay an indemnity, as applicable, to the insured, the beneficiary of the insurance, or the injured third party. The insurance contract may include: the insurance policy, the insurance conditions, the insurance application, as well as any necessary declarations and documents.
Insurance Conditions – the rules issued by the insurer, which constitute an integral part of the insurance contract and regulate the conclusion and individual execution of insurance contracts, the rights and obligations of the parties to the insurance contract, and also the method of payment for services by the insurer;
Sum Insured: The amount stated in the insurance policy, representing the maximum value the insurer can pay upon the occurrence of one or more insured risks.
Insurance Premium: The amount owed by the insured in exchange for the insurer assuming the risk (the price of the insurance).
Calculation/Estimate – the estimated calculation of the insurance price based on data provided by the User, without requiring authentication. The calculation/estimate does not constitute an offer.

Main Rights of the Insured

The Insured has the right to know and obtain, at least, the following:
→ the main characteristics of the products or services,
→ the identity of the Insurer,
→ the total price of the products or services, including all taxes
→ payment, delivery, and execution methods, the date by which the Insurer undertakes to deliver the products or provide the services, and the Insurer’s complaint resolution policy;
→ the contract’s validity period, contract termination conditions, and applicable penalties, the right of withdrawal;
→ applicable compensation and the procedure for granting it in case of non-compliance with agreed quality levels and other contractual clauses;
→ the provision of paid services;
→ reimbursement of amounts paid as payment, in case of withdrawal or termination, in accordance with the conditions of each insurance product;

Main Rights and Obligations of the Insurer

→ the insurer calculates an insurance premium to cover all obligations arising from the conclusion of RCA contracts.
→ the reference tariff is calculated semi-annually by a company with recognized expertise in the field, contracted by the ASF, according to the formula provided in Law 132/2017, and is published by the ASF.
→ in calculating the premium tariff, the RCA insurer may use risk criteria, loading factors, increase and/or correction coefficients, or other tariff adjustment tools established by ASF regulations.
→ administrative and sales expenses for the insurance policy, included in the premium tariff, may not cumulatively exceed 25% of the resulting tariff.
→ to determine the amount representing the insurance premium, the RCA insurer may consider the history of claims paid over the last 5 years for accidents caused by the insured vehicle, as well as the use of telematics technologies.
→ the criteria for applying the bonus/malus system are those set out in the regulations of the Autoritatea de Supraveghere Financiară. The bonus/malus class may take into account the driver’s history. Informaţiile privind istoricul şoferului sunt cele aflate atât în baza de date cu asigurările obligatorii de răspundere civilă auto încheiate pe teritoriul României coroborate cu cele din baza de date deţinută de către direcţia de specialitate din cadrul Ministerului Afacerilor Interne.
→ the RCA insurer is obliged to inform policyholders about the method of calculating the insurance premium.
→ the insurer and RCA insurance intermediaries are obliged to inform policyholders/contracting parties about the termination of the RCA contract and the possibility of its renewal, 30 days before the RCA contract terminates.
→ the RCA insurer issues to the insured/user, within 15 days of receiving their request, a certificate regarding recorded claims over the last 5 years of contractual relationships, or the absence of such claims.

Information regarding potential cancellations or modifications of insurance contracts

The User has the right to withdraw from optional insurance contracts within 14 calendar days, without penalties and without needing to invoke any reason. However, if the insurance contract has begun to produce its effects during the notification period, the insurance premium will be reimbursed pro rata and to the extent that no insured events have occurred and/or no claims have been reported under the respective contract/insurance policy.
In the case of mandatory civil liability insurance for damages caused by vehicle accidents, the specific regulations for this insurance apply, as provided in Norm no. 20/2017 and Law 32/2016. Regarding other mandatory insurance policies under legal norms, the user’s (as policyholder or insured) withdrawal or renunciation of the contract can only be done under the conditions specified in the normative acts regulating the respective insurance, supplemented by the provisions of the insurance contract, if applicable.
The deadline for refunding insurance premiums for terminated policies/insurance contracts is 30 calendar days from the receipt of the termination notification by the user.

Billing and Payment Policy

In accordance with Article 5 of Law 132/2017, the payment of the RCA insurance premium can be made in full or in installments according to the agreement between the insured and the RCA insurer.

Information regarding the policy and frequency of updating data published through electronic means of marketing insurance contracts.

Axeria may change the content of the site at any time, may make modifications to its structure, content, and accessibility, and may cease providing information on the site, without prior agreement and without any notification to you or third parties.
Continuing to use the site implies your tacit agreement and full acceptance of the Axeria Terms and Conditions presented above. Use implies acceptance of the www.axeria-iard.ro rules.
The website www.axeria-iard.ro is the property of AXERIA IARD SA Lyon – Bucharest Branch.

AXERIA IARD SA Lyon – Bucharest Branch
Str. Gheorghe Titeica 212-214 (Floreasca), Sector 2, Bucharest - Ethos House Building, 2nd Floor
J2021011706408 VAT 44552384
Authorized and registered under number 352893200 and supervised by Autorité de contrôle prudentiel et de résolution (ACPR) France https://acpr.banque-france.fr