Dear clients/partners,
We inform you that, starting from 31.03.2025, our headquarters has been relocated to a new address:
📍 Str. Gheorghe Titeica 212-214 (Floreasca), Sector 2, Bucharest
Ethos House Building, 2nd Floor
Dear clients/partners,
We inform you that, starting from 31.03.2025, our headquarters has been relocated to a new address:
📍 Str. Gheorghe Titeica 212-214 (Floreasca), Sector 2, Bucharest
Ethos House Building, 2nd Floor
Axeria IARD SA Lyon – Bucharest Branch, with its registered office in Romania, Gheorghe Țițeica Street 212 – 214 (2nd floor), Sector 2, Bucharest, registered with the Trade Register under number J2021011706408, Tax Identification Code 44552384, acting as a branch of AXERIA IARD, a company established in France, with a share capital of 38,000,000 euros (registration number 352 893 200) and with its registered office at 129 avenue Felix Faure 69003 Lyon (postal address: 26 rue du Général Mouton Duvernet 69003 Lyon), hereinafter referred to as “Axeria RO”, attaches great importance to the protection of your personal data in accordance with the applicable Data Protection Legislation.
The purpose of this Privacy Policy is to inform Data Subjects about the processing of personal data carried out by Axeria RO, as the Controller, and about the procedures implemented.
We collect Personal Data:
We use your Personal Data to allow you to access and properly use the Website and, in general, in connection with your relationship with Axeria RO, for the following purposes:
These processing operations are carried out in accordance with the Applicable Data Protection Legislation.
Each User is invited to read this Privacy Policy, which is available on the Website or can be obtained upon request from Axeria RO by sending an email to: dpo@axeria-iard.ro.
Axeria RO collects the following categories of Personal Data from you when you browse the Website, create and use an account, or contact Axeria RO by phone, electronically, or in person:
The Website is hosted by the company whose contact details are available here.
All security measures have been taken to store your Personal Data in a secure environment and to prevent distortion, damage, or unauthorized access by unauthorized third parties. The Personal Data transmitted by you will never be transmitted to third parties for commercial purposes, nor will it be sold or exchanged.
| Recipient of Personal Data | Type of Personal Data transferred | Purpose of planned transfer | Location of Personal Data | Level of protection offered by the country or exception provided in GDPR |
|---|---|---|---|---|
| Cyberfolks | All personal data processed from the site | Website hosting | Romania | Appropriate |
| Intaro | All personal data processed from the site | Maintenance of website facilities | Romania | Appropriate |
| Intaro | All personal data processed through the online claims management platform, public MTPL calculator, and claims notification platform | Platform editor and data processor for certain online claims, complaints, and MTPL premium calculation | Romania | Appropriate |
On the Website, Users can access other websites through hypertext links that refer to the relevant authorities. If Users decide to access these websites from the Website, they leave the Website. Axeria RO invites you to consult the privacy policy of the respective website to understand how your Personal Data is shared and used in this context.
In accordance with the Applicable Data Protection Legislation, Axeria RO implements all appropriate technical, physical, and organizational measures in relation to the nature of the Personal Data and the risks presented by the Processing, to maintain the security and confidentiality of Users’ Personal Data, especially to prevent distortion, damage, or unauthorized access by unauthorized third parties.
In accordance with the Applicable Data Protection Legislation, as a Data Subject, you may, at any time, benefit from the following Specific Rights regarding:
You can obtain from Axeria RO confirmation as to whether or not your Personal Data is being processed, and, where Personal Data is being processed, access to it, as well as the following information:
Where your Personal Data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards relating to the transfer.
Axeria RO will provide you with a copy of the Personal Data undergoing processing.
Axeria RO may charge a reasonable fee based on administrative costs for any further copies you request.
If you submit your request electronically, the information will be provided to you in a commonly used electronic format, unless you request otherwise.
Your right to obtain a copy of your Personal Data shall not adversely affect the rights and freedoms of others.
As a Data Subject, you can obtain from Axeria RO, without undue delay, the rectification of inaccurate Personal Data concerning you. You also have the right to have incomplete Personal Data completed, including by means of providing a supplementary statement.
As a Data Subject, you can obtain from Axeria RO the erasure of your Personal Data without undue delay where one of the following grounds applies:
(a) Your Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed by Axeria RO.
(b) You withdraw consent on which the Processing is based and where there is no other legal ground for the Processing.
(c) You have exercised your right to object, in accordance with the conditions set out below, and there are no overriding legitimate grounds for the Processing.
(d) The Personal Data has been unlawfully processed.
(e) The Personal Data has to be erased for compliance with a legal obligation.
(f) The Personal Data has been collected from a minor.
As a Data Subject, you can obtain from Axeria RO the restriction of processing of your Personal Data where one of the following applies:
(a) Axeria RO will verify the accuracy of the Personal Data following a challenge by you regarding its accuracy.
(b) The Processing is unlawful and you oppose the erasure of your Personal Data and request the restriction of its use instead.
(c) Axeria RO no longer needs the Personal Data for the purposes of the Processing, but it is required by you for the establishment, exercise or defense of legal claims.
(d) You have objected to Processing, in accordance with the conditions set out below, and Axeria RO will verify whether the legitimate grounds pursued override the grounds invoked.
As a Data Subject, you have the right to receive from Axeria RO your Personal Data in a structured, commonly used and machine-readable format, under the following conditions:
(a) Your Personal Data Processing is based on consent or on a contract.
(b) The Processing is carried out by automated means.
When exercising your right to data portability, you have the right to have your Personal Data transmitted directly from Axeria RO to another Controller designated by you, where technically feasible.
Your right to request the portability of your Personal Data shall not adversely affect the rights and freedoms of others.
As a Data Subject, you have the right to object, on grounds relating to your particular situation, at any time to processing of Personal Data concerning you which is based on Axeria RO’s legitimate interests. Axeria RO will no longer process your Personal Data unless it demonstrates compelling legitimate grounds for the Processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
As a Data Subject, you can provide Axeria RO with instructions regarding the retention, erasure, and sharing of your Personal Data after your death, these instructions being able to be registered with a “digitally certified trusted third party”. These instructions, or a kind of “digital will”, may designate a person responsible for their execution; in the absence of such designation, your heirs will be designated.
In the absence of specific instructions, your heirs may contact Axeria RO to obtain information regarding:
In any case, you can inform Axeria RO at any time that you do not wish your Personal Data to be communicated to a third party in the event of your death.
These rights can be exercised at any time by contacting Axeria RO by email at the following address: dpo@axeria-iard.ro.
For the purpose of applying your rights under the conditions set out above and if Axeria RO has doubts about the identity of the person making the request, Axeria RO may ask you to prove your identity by providing your name, surname, and email address, accompanying the request with a copy of a valid identity document.
A response will be sent to you within a maximum of one (1) month from the date of receipt of the request.
If necessary, this period may be extended by two (2) months by Axeria RO, which will inform you, taking into account the complexity and/or number of requests.
If you request the erasure of your Personal Data, Axeria RO may still retain this data in the form of an Intermediate Archive for the period necessary to fulfill legal obligations, or for evidentiary purposes during the applicable statute of limitations period.
As a Data Subject, you may also lodge a complaint with the competent supervisory authority. In Romania, this is the National Supervisory Authority for Personal Data Processing, whose headquarters are at B-dul G-ral. Gheorghe Magheru 28-30 Sector 1, postal code 01033, Bucharest, Romania.
Version in force on: March 1, 2026
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